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The
Handbook
The Operations Podcast
Real stories from ops leaders about their journeys, the successes that defined them, and the failures they overcame.
Latest episodes
Growth & Maturity
The Operator’s Guide to Mergers & Acquisitions with Dom Hawes
58 minutes
Growth & Maturity
Board-Level Thinking, Sale-Ready Ops with Sam Wood
40 minutes
Growth & Maturity
The Ops CHEAT CODE: One year of insights condensed
33 minutes
People Management
Are you helping or hindering your delivery team?
47 minutes
Assess your operational maturity
Business maturity isn’t about headcount, revenue, or how long you’ve been around – it’s about how well your service-based business is set up to scale.
Here’s what you’ll get:
- A score across five key operational pillars
- A clear view of where you excel & what’s holding you back
- Guidance on what to focus on if you want to scale smarter
Join The Handbook newsletter
Join a community of ops leaders supporting each other with tips and tricks to help make things run smoothly. Stay up to date on current challenges and gain practical advice to improve your processes and tools.
We talk about broad operational challenges + strategies for success
We speak to industry and operations experts for advice