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The
Handbook
The Agency Operations Podcast
Real stories from ops leaders about their journeys, the successes that defined them, and the failures they overcame.
Latest episodes
Growth
How to document and embed best practices that stick with Harv Nagra
23 minutes
Growth
The Big Agency Club: Hire, train and retain like Sarah Brougham
48 minutes
Growth
Amy Hopper: How to build more engaged, high-performing teams
44 minutes
Growth
Richard Brett: What is ‘rev rec’ & which metrics matter?
44 minutesJoin The Handbook newsletter
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We talk about broad operational challenges + strategies for success
We speak to industry and operations experts for advice