Are performance reviews a waste of time—or your agency’s secret weapon?
Too often, agencies treat performance management as a checkbox exercise, bogged down with vague feedback and awkward salary conversations. But Zoe Elizabeth Blogg, Operations Director at Reboot Online, has built a system that actually works.
From structured performance reviews to proactive (quarterly!) salary reviews, Zoe’s created a process that keeps teams engaged, managers confident, and top talent sticking around—all in a fully remote, four-day workweek agency.
In this conversation, Zoe breaks down how to make performance management meaningful and scalable.
Here’s what we dive into:
- Why performance reviews fail—and how to make them useful (without the admin burden)
- Why Reboot runs salary reviews four times a year—without turning them into negotiation battles
- The key to training new managers so they lead with confidence, not confusion
- How Reboot creates equally rewarding career growth paths for both individual contributors and managers.
Plus, Zoe shares impressive details on her line manager playbook, and structured career pathways.
Additional Resources:
Follow Zoe on LinkedIn: https://www.linkedin.com/in/zoeelizabethblogg/
Follow Harv on LinkedIn: https://www.linkedin.com/in/harvnagra/
Visit Reboot’s website: https://www.rebootonline.com/us/
Follow Zoe on TikTok: @fractionalzo
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